You Don’t Say!

A fun nonverbal communication skills refresher, perfect for business owners, employees and staff that deal with colleagues and the public regularly – teaching staff, health care, customer care.

The experiential exercises feature balloons because they are an excellent metaphor, are non-threatening, visually stimulating and engaging.

Primary Topic: the power and importance of nonverbal communication and first impressions

Secondary Topics: communication styles, customer service and overcoming differences, collaboration, using team building, humor and motivation

Objectives & Learning Benefits include:

  • Determine our effect on others
  • Distinguish effective nonverbal communication techniques & styles
  • Develop strategies & tools to be a more effective communicator

In addition, programs are customized to meet your specific communication goals and can address the particular issues you and your staff are facing.

Teambuilding exercises with informative debriefs and a Q&A are included in the 60-min program -Discounts given to non-profits -Shorter & longer programs are available -Handouts and evaluations can be given to attendees.

 

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